Recognize and produce oral and written messages in spanish related to the professional activity, in particular, in terms of reception and customer support.

Specific vocabulary to the reception and customer support in spanish

Tourist routes proposals of the region and other tourist regions

Travel marking procedures, tours, sightseeing in travel agencies

Organization procedures or order of cultural visits or tourist activities for individuals or groups

Ticket purchasing procedures or travel marking on airlines, trains, buses

Procedures of car rental, boats, helicopters

Means and procedures for obtaining information for self-preparation and customer support